Saturday, October 6, 2007

Memo to Southwest employees

Okay, let's try this again: there is no dress code for passengers flying on Southwest. That, however, didn't stop an employee from threatening to remove yet another passenger based on his clothing. This time, the passenger was wearing a shirt from a fictional fishing shop that read "Master Baiter." He agreed to change shirts, thus avoiding the threatened removal from the plane, as described here.

For such a well-run airline, Southwest just can't seem to get straight whether it has a dress code and what exactly it requires. The challenged t-shirt is a little closer to the line, although I wonder how many people got the double entendre--it took me a second. Either way, allowing employees to determine for themselves with little guidance will result in continued embarassment for the company and fodder for this blog.

1 comment:

Ginger Hunter said...

That shirt...is funny. I don't care who you are.